By Annoyed With Things
This is not an anti-union rant. I have career teamsters in my family and I
wholeheartedly support organizations like the police and fire service
unions. But some unions, or at least some
locals hiding behind national union rules, have lost their way and are
developing a culture of complacency and fear at the expense of public safety,
and that annoys me to no end!
Bloomberg.com is reporting on a regional Air Traffic control
center in NY where the union air traffic controllers have completely turned the
tables on management and seemingly have been doing it for a long time (http://www.bloomberg.com/news/2012-05-11/midnight-was-movie-hour-nap-time-in-new-york-air-tower.html). By turn the tables, I mean sleeping on the
job, failing to follow FAA procedure, using personal electronics instead of
watching the radar scope; all while planes are in the air. All of this is bad enough when you consider the
potential cost of their lackadaisical attitude toward their job – keeping the
flying public safe. But that by itself
is not what I want to focus on. I spent
a career in the military, so I know a lot about long, boring and uneventful
watches. And, its not like we never
goofed off a little when nothing was going on.
The fundamental difference between my goofing off and the
controllers goofing off is what happened next.
In my case, I was either very informally corrected by a peer who might
have said something like, “hey, dumbass get your head out of your butt and pay attention,”
or words to that effect. I also always
ran the risk of getting caught by my boss and them the correction was a bit
sharper. If I was fooling around, I was
disciplined (usually at a very low level but I got the message), If I made a
mistake, I was corrected and provided a training refresher (again low level). And, if I really screwed up or blatantly
disregarded my duties (which I never did), I would have had my qualifications
pulled and been in real trouble. Not so
in Ronkonkoma.
At ZNY or New York Center, responsible for one of the
busiest air traffic corridors in the world, there was a lacks culture of
essentially phoning it in during the slow time.
Which by the way leads to poor performance or deviation from standards during
the busy times as noted during the FAA investigation. Bad enough, but management, the people who
are supposed to enforce the standards and ensure overall quality of work, were
at best apathetic themselves or at worst intimidated and fearful for their
personal safety. Why, because there was
a systemic culture of invulnerability by the union workforce, a “you can’t do
nothing to me”
attitude. Over time, this seems to have morphed
into a classic hostile workplace situation, with hazing, vandalism, intimidation
and retribution the name of the game. Go
along to get along.
So what does this really have to do with unions? Where was the shop steward? Why didn’t the union police itself? From the article:
“We are concerned when we hear about rare examples
that deviate from the high standards we set for ourselves and are determined to
work with the FAA to correct any such issues,” Paul Rinaldi, president of the
National Air Traffic Controllers Association, said in an e-mailed statement
today. Safety is the top priority of the union, which represents about 15,000
controllers, and it’s working with the FAA to improve professional standards,
Rinaldi said in the statement.“ NATCA condemns any behavior in the control
facility that undermines that goal,” he said”
– oh really. So we are to believe
the union leadership didn’t know anything about these ongoing problems. Yet is seems everyone else know New York Center
had a reputation. It finally took the
FAA to step in, after numerous complaints I might add – so no gold star for the
FAA either, to lop off a few heads and clean house.
It is the apparent unwillingness of unions to police
their own that contribute to the bad rap unions get in general. One of the hardest people to fire is a union
civilian worker at a military command, even if they are incompetent, lazy or
unsafe. Short of someone getting killed,
it takes about a year of reviews, retraining, opportunities to perform,
mentoring and a ton of paperwork to can someone from a civilian federal union job. So if the official system is hard, where is
the informal system of checks and balances provided by the union itself like in my military story above? Where are the mid-level union leaders who are
supposed to care so much? And it’s not
just the air traffic controllers, try and get rid of a bad teacher.
Look, I think unions do
serve some good purpose, but they are slitting their own collective throats if
they don’t apply some reasonable standards of professional ethics to
themselves. Unions leaders across the
country should us this example as an opportunity to conduct a self-review and
tighten things up a bit, or run the risk of external review and much more
drastic action by regulators. Think of
New York Center next time you take the red-eye back east. Perhaps it is wiser to take the train, I don’t
think that guy is asleep at the switch.